Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- CB
- BFBernard F., Ashburn, Virginia
“What do I NEED from the claims department of my insurance agency (Integrated)? …the capacity to “walk in-between” the actual insurer (Erie) and the policyholder (me), and to translate to me what’s in the mind and in the processes of the insurer. I totally got what I needed from Integrated’s claims staff members (Rosemary and Claudia) after a recent auto accident. What do I WANT from the claims department? …reassurance that I’m so much more than the remitter of a premium-check every year, that my apprehension after an accident is expected and understood, and soon will be calmed. That, too, I totally got from Integrated, and I am so appreciative! I would never choose to have an accident, but having been through the experience, I’ve emerged from it with increased faith that there really are professionals who go to work each day with the fervent belief that the value of their day is measured by how much they will have improved the day of each client. …and now I’m thrilled that through this review I can improve their day in return!”
- NPNicole P., Ashburn, VA
“I worked with Carol Zambrana when I needed to purchase car insurance after buying a new car. She was very helpful with knowing VA requirements for insurance and we discussed what options would be best for me based on my personal circumstances. She was very patient with answering all my questions and found me a great rate on insurance that I didn’t find on my own.”
- DS
Christian B.“I was referred to Integrated Insurance and I am glad I took the time to do so. Maria Rodriguez was helpful and found me an auto policy in minutes. She also took the time to answer any and all questions I had about the insurance company she had set me up with. I would recommend Integrated Insurance to anyone looking for a new insurance policy.”
- DBDanna B., Ashburn, VA
“If you are looking to work for a high quality business who puts family above everything on both a professions personal level, this is the end to that destination. If you are a potential client who is looking for the same with the expectations; prepare to be impressed. The knowledge of the staff and the endless goal to always do better is not only impressive, but contagious.”
- AC
- JM
- SB
- STSimon T., Healthy Buildings Intl.
“Approximately a year and a half ago Bill Schmidt approached us with an innovative method of operating a health benefits program for our employees which combined the purchasing power of a consortium, the billing scrutiny of a private buyer, and the value of some self-insurance, with back-stop insurance in case of catastrophes. It’s been an unqualified success for us. We saved more than 25% over conventional insurance, the customer service has been excellent, and we’ve had no complaints from employees over the quality of coverage.”
- CSCarolyn S., Radiance Salon
“Bill had suggested self-insurance to me several times. I was reluctant to explore it because I believed there would be unmitigated risk. Then I got frustrated last year with our insurance company due to poor service, increased insurance premiums, and reduced benefits, and I decided to explore self-insurance. Once you understand the concept, it is a no-brainer. In short, self-insurance premiums are less; the benefits are more; the service is better than that of Anthem, Aetna or United Healthcare; and there may be a refund check at year end. ”
- JAJames A.
“I am updating in terms of how the company followed up. Mr. Franklyn took the time to message and call to speak with me regarding the poor service and was a great person to speak with. He was understanding and made sure everything was taken care of. I would give them another shot in the future. He ensured that in no way was that how the company in general represents themselves and I would like to give them benefit of the doubt”
- CT
Cathryn C., Stafford, VA“Integrated Insurance Solutions is a great, reliable, competitive pricing insurance company. Have used them for a few years now and am extremely content with continuing using their services for my commercial business. Friendly and very competent staff. Ms. Maria Rodriguez made sure we had the correct coverage with the best premium possible, has even provided us with free training pertinent to the industry we are involved with.”
- JWJosh W., Virginia